We should always fear those who don’t listen
If you ever get the feeling that politicians and top Sir Humphreys don’t listen, well, confirmation is coming your way. A new study in the US suggests that junior bureaucrats certainly think that: it recorded that less than 1 in 10 think ‘leaders’ wanted to hear anything that might blow their preconceptions off course. A further quarter felt that 1 or 2 Sir Humphreys might have an ear cocked, but Minister’s never do. And about two thirds of respondents said the channels for sharing working practices weren’t good enough. Even more shocking (but not amazing to me at all) is that 29% didn’t know either way – almost certainly because they never meet the top wallies.
Although this is an American study conducted in 2013, it reflects exactly my own experiences of working as a communications expert with senior ministerial, COI and…
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